Customer Services

Understand customer needs in a timely manner, improve service capabilities, understand and solve product related issues, improve product quality, expand the scope of product use, and better meet customer needs. Persistent customer care, providing services that exceed customer expectations, enhances the reputation of the company, establishes friendly long-term cooperative relationships, and creates new sales cycles. Improve service methods, improve service quality, improve the service system, always be ready to answer customers, establish professional service processes, and enhance customer service efficiency.

Pre Sales Service:Cooperate with user requirements, provide design consulting services, and provide users with economic and feasible electricity utilization plans.

In Sales Service:

1. Provide relevant knowledge training for user operators to ensure that they understand the characteristics of the product;

2. Allow users' relevant personnel to directly participate in the production and assembly of relevant products to further understand the structural performance of the product;

3. Ensure that the product quality meets the provisions of relevant international and national standards and contract requirements.

After Sales Service:

1. Rapid response time: Provide warm and thoughtful service for a long time, and arrive at the site in a short time according to the needs of users.

2. Provide long-term consulting services for users, and answer all questions.

3. Online technical service support.